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Customer Experience

Practical advice & creative ideas for professionals who price their work in advance.

What are “Advanced Pricing Methods”?

What are “Advanced Pricing Methods”?

Advanced Pricing Methods℠ (APM) is a term I coined to encompass techniques that I teach professionals to use to price knowledge work before the ...
Retraining Clients When You’ve Taught Them to Abuse You

Retraining Clients When You’ve Taught Them to Abuse You

When clients haven't done their part to be ready, many CPAs feel compelled to pitch in and "help" the client anyway. But in doing so without a ...

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What are “Advanced Pricing Methods”?

What are “Advanced Pricing Methods”?

Advanced Pricing Methods℠ (APM) is a term I coined to encompass techniques that I teach professionals to use to price knowledge work before the ...
Retraining Clients When You’ve Taught Them to Abuse You

Retraining Clients When You’ve Taught Them to Abuse You

When clients haven't done their part to be ready, many CPAs feel compelled to pitch in and "help" the client anyway. But in doing so without a ...

Subscribe

Subscribe to the "Fore What Its Worth" Blog: FWIW
    Get new FWIW blog posts to your inbox.
  • This field is for validation purposes and should be left unchanged.